Terms of service

Company: Testa Seat Inc. Registered: Delaware | Operating: Pittsburgh, PA Last Updated: February 2026

OVERVIEW

Welcome to Testa Seat! The terms “we”, “us” and “our” refer to Testa Seat Inc. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). PLEASE READ SECTIONS 2, 3, AND 4 CAREFULLY AS THEY CONTAIN CRITICAL SAFETY WARNINGS AND LIMITATIONS OF LIABILITY.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

SECTION 2 - NATURE OF PRODUCT & MEDICAL DISCLAIMER

2.1 Classification: The Testa Seat is classified strictly as a "Postural Support Device" designed to improve seating ergonomics and inclusion.

  • NOT a Medical Device: It is not intended to diagnose, cure, treat, or prevent any medical condition.

  • NOT a Safety Restraint: It is NOT a certified "Child Safety Seat" or "Car Seat" under US Federal Motor Vehicle Safety Standards (FMVSS). 2.2 Professional Guidance: While Testa Seat Inc. provides the equipment, the decision to use this device for a specific child lies solely with the parent or guardian, ideally in consultation with a qualified Occupational Therapist (OT) or Physical Therapist (PT). 2.3 No Medical Advice: The content on our website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

SECTION 3 - STRICT SAFETY WARNINGS

FAILURE TO ADHERE TO THESE WARNINGS RELEASES TESTA SEAT INC. FROM ALL LIABILITY FOR INJURY OR DEATH.

3.1 MOTOR VEHICLE WARNING (ABSOLUTE PROHIBITION) You agree NEVER to use the Testa Seat as a child restraint in a motor vehicle, bus, or ambulance. If the seat is transported in a vehicle, it must be stored in the trunk or firmly secured so it does not become a projectile in a crash.

3.2 AIR TRAVEL WARNING The Testa Seat is not inherently FAA approved. Use on airplanes is at the sole discretion of the individual airline. We recommend describing the item as a "Removable Postural Support Cushion." Testa Seat Inc. is not liable if an airline refuses to allow the device on board.

3.3 FALL & STRANGULATION HAZARD

  • Elevation: When used on a chair, the Testa Seat must be strapped securely to a stable, hard-backed dining chair. Never use on stools, benches, or folding chairs.

  • Supervision: NEVER leave a child unattended in the seat. Straps and harnesses can present a strangulation hazard if the child slides down or is positioned incorrectly.

  • Maintenance: The user/guardian must inspect the seat before every use. Check that buckles click securely, straps are not frayed, and bolts are tight. If any part is damaged, DISCONTINUE USE IMMEDIATELY.

SECTION 4 - CUSTOM ORDERS, FITMENT & RETURNS

4.1 Measurement Accuracy: As a custom manufacturer, we build exactly to the numbers you provide. You are responsible for the accuracy of measurements.

  • "Risk of Fit" Waiver: If Testa Seat Inc. flags measurements as "unusual" and you confirm to proceed, the order becomes Non-Cancellable and Non-Refundable, regardless of the final fit.

4.2 User Tolerance: We guarantee the structural fit of the seat based on measurements. We do not guarantee that the user (child) will tolerate the device. Returns are not accepted on the basis that the child refuses to sit in the device due to sensory issues, behavioral preferences, or comfort sensitivity.

4.3 Return Policy:

  • Standard/Stock Items: Returnable within 30 days of receipt (unused, original packaging).

  • Custom/Made-to-Order: NON-RETURNABLE unless there is a proven manufacturing defect.

  • Restocking Fee: A restocking fee of 15% applies to all authorized non-defective returns to cover inspection and repackaging. Customer is responsible for return shipping costs.

SECTION 5 - WARRANTY (12 MONTHS)

5.1 Coverage: Testa Seat Inc. warrants the hardware and structural integrity of the product for 12 months from the date of delivery. This covers defects in materials (snaps, buckles, frame) and workmanship based on "Lifestyle Use" (approx. 4 hours/day). 5.2 Exclusions (Void Warranty):

  • Biological Damage: Degradation of materials due to bodily fluids (urine, saliva, sweat) or body chemistry.

  • Physical Abuse: Damage caused by biting, picking, scratching, or cutting.

  • Alterations: Any modification (drilling, cutting, sewing) by the customer immediately voids the warranty.

  • Transfers: Warranty is valid only for the original purchaser.

SECTION 6 - BILLING AND PAYMENT

Prices for our products are subject to change without notice. We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases. International Orders: Prices do not include duties, taxes, or import fees (DAP Terms). These are the responsibility of the customer.

SECTION 7 - INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, and software, is the property of Testa Seat Inc. or its content suppliers. You may not reproduce, distribute, or create derivative works of our specific product designs without express written consent.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

9.1 General Disclaimer: EXCEPT AS EXPRESSLY STATED IN OUR WARRANTY POLICY, THE SERVICES AND PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

9.2 Cap on Damages: TO THE MAXIMUM EXTENT PERMITTED BY LAW, TESTA SEAT INC. SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING PAIN AND SUFFERING OR LOST PROFITS). OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE PURCHASE PRICE OF THE SPECIFIC PRODUCT INVOLVED.

9.3 Indemnification: You agree to indemnify, defend, and hold harmless Testa Seat Inc. and our partners from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 10 - GOVERNING LAW & DISPUTE RESOLUTION

10.1 Governing Law: These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. 10.2 Venue: Any legal actions must be brought in the federal or state courts located in Pittsburgh, Pennsylvania. 10.3 Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

SECTION 11 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@testa-seat.com.